Hearts On Fire Optima Diamond Necklace

Returns Policy

Dracakis Jewellers will gladly accept items purchased for exchange or credit within 7 days of purchase, provided the item is unused, in the same condition as received and accompanied by the original packaging, including receipt and certificates. Please note that all clearance sale items are final and are not eligible for exchanges or refunds.

When requesting an exchange for items purchased online - the items must be returned to us by post or registered courier.

Before returning your product, please email us at hello@dracakis.com.au to discuss the return process. Following the instructions of our team, prepare to return your product to: Dracakis Jewellers, 567 Military Road, Mosman, New South Wales, 2088

We are dedicated to ensuring a smooth and satisfactory returns experience for our valued clients.

Shipping

We are pleased to offer complimentary express shipping within Australia for all purchases of $200 or more.

For international orders, please email hello@dracakis.com.au and our team will be delighted to assist you.