South Sea Pearl Strand

Returns Policy

Dracakis Jewellers will gladly accept items purchased for exchange or credit within 7 days of purchase, however, the item must be unused, in the same condition that you received the item, and accompanied by the original packaging, including receipt & certificates.

When requesting a refund or exchange for items purchased online – the items must be returned to us by post or registered courier.

Before you return your product, you should email hello@dracakis.com.au to discuss the return process. You should then prepare to return your product to 567 Military Road Mosman New South Wales 2088 following the instructions of our team.

Shipping

We're pleased to offer complimentary express shipping within Australia or New Zealand for all purchases over $99.

For International orders, please email hello@dracakis.com.au & our team will do their best to assist you.